Return Policy

Return and Refund Policy

At Velveta, we want you to love your purchase. If you are not completely satisfied, we offer a straightforward return and refund policy.

Return Window

You can return items within 30 days of receiving your order.

Eligibility

• Items must be unworn, unwashed, and in their original packaging.
• Tags must still be attached.
• Returns must include the original receipt or proof of purchase.

Non-returnable Items

• Final sale items
• Gift cards
• Underwear or items marked non-returnable

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.

Contact Us

If you have any questions about our return policy, please contact us at support@Velveta.us.